I care about building accessible, genuinely useful products in a smart, efficient and collaborative way. I can help your team:
- plan and run user research and distill findings into actionable insights about your audience
- bring product ideas to life through rich, interactive prototypes ready to be tested with users
- write impactful product copy that converts and improves outcomes
- create handover-ready design deliverables that help you build and ship faster
I’m based in Brighton, UK. Email me or contact me on LinkedIn.
Helping a family well-being start-up understand its users![Helping a family well-being start-up understand its users](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/15314e93-8a81-4c68-9b34-dc3c976fd089/Portfolio_screenshot_-_Assembly/w=1920,quality=90,fit=scale-down)
Helping a family well-being start-up understand its users
discoveryproduct designux researchanalytics
Redesigning a health problem journey for millions of NHS patients ![Redesigning a health problem journey for millions of NHS patients](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/10a5e7a2-3427-4c76-a77d-75da8d4aea63/Portfolio_screenshot_-_eConsult/w=1920,quality=90,fit=scale-down)
Redesigning a health problem journey for millions of NHS patients
content strategyuser researchux designdiscovery
Content strategy for a popular patient triage product![Content strategy for a popular patient triage product](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/45018459-be47-41f5-908d-8ca4ec05b122/Portfolio_screenshot_-_eConsult_content/w=1920,quality=90,fit=scale-down)
Content strategy for a popular patient triage product
content strategyproduct strategyproduct design
Designing user signposting for an NHS triage kiosk ![Designing user signposting for an NHS triage kiosk](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/ed477dcb-0a9f-45d3-990a-39b908e187d7/Portfolio_screenshot_-_eTriage/w=1920,quality=90,fit=scale-down)
Designing user signposting for an NHS triage kiosk
content strategydiscoveryux designuser researchproduct strategy
Service map for GP appointment self-book![Service map for GP appointment self-book](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/0fa5f944-ee02-43d9-bfa4-aeb96dc5a9cf/Portfolio_screenshot_-_Service_Map/w=1920,quality=90,fit=scale-down)
Service map for GP appointment self-book
desk researchcompetitor analysisservice mappingdiscovery
NHS blood donor registration journey (UX Writing coursework)![NHS blood donor registration journey (UX Writing coursework)](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/45529892-cdff-4b02-a110-8e4c1ec33e69/Portfolio_screenshot_-_Assembly-1/w=1920,quality=90,fit=scale-down)
NHS blood donor registration journey (UX Writing coursework)
content strategyux researchanalytics